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Travel Consultant with Finnish

Adecco Poland Sp. z o. o. belongs to an international corporation Adecco SA - The world\'s leading human resource consulting firms, which has 5,100 outlets in 60 countries. Operate in Poland since 1994. Their knowledge and experience we offer in over 50 locations across the country. In 2015, work through Adecco Poland was more than 60 000 people. Adecco Poland Sp. z o. o. Employment Agency is a (certificate No. 364) .t nr 364).
Currently, for our client we are looking for a candidate for the position:
Travel Consultant with Finnish

Reference number: TCF/11/2016/GDA
Place of work: Gdynia

MAIN RESPONSIBILITIES:
Answering calls and responding to e-mails
Following prescribed processes (e.g. Rebooking, Cancellation, Schedule change, Name change, Luggage, Meals and Seats, Insurance, Monitor automated ticketing process) and handling other customer requests
Providing customers with all requested and relevant information
Cooperating with all relevant departments to resolve customer issues
Providing e-ticket confirmations to customers

COMPETENCIES:
Fluency in Finnish
Communicative level of English
Experience in a customer service role or travel industry will be an asset
Travel software knowledge would be an advantage
Ability to solve difficult situations with customers and suppliers
Fast learning and open to change attitude
Excellent communication skills verbal & written
Self-motivated, uses initiative and problem solver
Collaborative and results driven

WE OFFER
Great office close to the sea (3 km)
A relocation package for people from outside the Tri-City
Work for an International Client from Travel Industry
Everyday contact with multinational environment
Permanent employment contract (after 6 months trial period)
Dedicated paid induction training for new joiners
Monthly performance bonus
Benefits (you can choose from a variety of options: MultiSport card, private medical care, petrol vouchers, cinema tickets, vouchers to different shops, etc.)
Wide range of development and training options (including soft skills, computer and language courses)
Friendly atmosphere
Team going outs
Fruit Mondays to start your week with energy
Working hours: Monday Friday between 8 AM and 5 PM

This offer concerns permanent employment
If you are interested please send resume and cover letter in english version to :
anna.wisniewska@adecco.com
In the subject, please enter your Reference Number:

Please attach the following statement: TCF/11/GDA/2016

I herby give consent for my personal data included in my offer to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments



WARUNKI PRACY

Dzia Administracja
Wojew鏚ztwo pomorskie
Miasto / region Gda雟k
Nadane dzisiaj
Forma zatrud. umowa o prac
Wynagrodzenie 0
Zatrudnienie od
Dni pracy Pon Wt r Czw Pt
Godziny pracy -

PROFIL KANDYDATA

P貫 oboj皻na
Przedzia wiekowy lat
Wykszta販enie wy窺ze
Prawo jazdy nie wymagane
Referencje nie s wymagane
Zamieszkanie nie wymagane

DANE KONTAKTOWE

Dost瘼ne dla zarejestrowanych u篡tkownik闚.


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